Receptionist Job Vacancy at Kitengule Hospital – April 2025

Receptionist
Company: Kitengule Hospital
Location: Tanzania
Working Hours: Full-time

Job Overview
The Receptionist shall typically be stationed at the front desk, serving as the first focal point of contact for incoming patients. Patients and visitors expect to be greeted with a warm welcoming smile and assisted by a receptionist with a genuine and sincere interest in helping with whatever they need.

Requirements and Skills

• Computer literacy
• Minimum of Form Six level; Diploma required
• Customer service knowledge
• Proficient in English speaking and writing
• Working experience in a hospital is an added advantage

Personal Attributes

• Ability to work under pressure
• Able to work day and night shifts, including weekends and public holidays
• Team player

Main Duties

• Greet and assist patients/visitors and portray a positive hospital image
• Issue medical forms for cash and health insurance patients
• Receive, keep, and return patients’ medical cards
• Ensure each patient is registered into the Hospital Management System, including emergency patients
• Provide required paperwork to patients or their companions as per insurance protocol
• Assist emergency patients with urgent attention and paperwork, in coordination with OPD Nurse
• Direct patients to triage clinics or cashier office
• Properly schedule appointments for visiting specialists and follow up with courtesy calls
• Answer phones and assist callers with information
• Maintain an organized front office to maximize patient flow and avoid congestion
• Perform any other duties as assigned

How to Apply

Interested candidates who meet the requirements should apply between 7th April 2025 and 12th April 2025.

Please submit the following to the email below:

• Detailed CV
• Copies of academic certificates
• Application letter
• Any other relevant documents

Email: [email protected]

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