Installation and Maintenance Jobs at Airtel Africa
Installation and Maintenance Job Vacancy at Airtel Africa – April 2025
Working Hours: Full-time
Position: Installation and Maintenance Head
Company: Airtel Africa
Location: Dar es Salaam
About the Company
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drives us. If you like “ordinary,” then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of the communities we serve. We roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team and gain a brilliant opportunity to build a career in your field across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remains fully committed to diversity and inclusion in the workplace.
Responsibilities
1. Roll Outs and Installations & Commissioning
- Develop ODU/ONU installation organization in line with sales clusters
- Maintain a database of all installed ODUs/ONUs with customer info and locations
- Ensure SLAs are met: 3 hours for installation, 4 hours for relocation/recovery, 2 hours for repairs
- Design route plans and conduct daily gate meetings with installer supervisors
2. Logistics and Project Management
- Establish and enforce departmental processes
- Manage CWIP to ensure equipment is not obsolete
- Implement process for ODU/ONU recovery and redeployment
3. Regulatory and Statutory Compliance
- Ensure all installers are equipped with KYC kits and toolboxes
- Maintain regulatory documentation
- Track routers leased to customers and ensure compliance
4. Partner and Supply Chain Management
- Ensure stock availability and reconcile stock issues
- Collaborate with Supply Chain on procurement of equipment
- Manage service provider and vendor performance
- Coordinate warehousing and dispatching of installation equipment
- Track and follow up on equipment delivery
5. Installer Team Management
- Ensure timely and fair payouts to team members
- Conduct training and certification for installers
- Evaluate contractor performance and take corrective actions
Qualifications
- University degree in Telecom Engineering, Networks, Technical or Electrical Engineering
- Project Management certification is an advantage
- Minimum 7 years’ experience in a technical telecom/DTH/ISP role
- Understanding of telecom landscape, regulations, and technologies
- IT literacy and business education is a plus
- Strong leadership and entrepreneurial spirit
- Excellent analytical and commercial skills
- Experience in building and managing teams
- Proficient in Microsoft Office
How to Apply
For more job opportunities, visit AJIRA ONE
