2 IT Technician Jobs at Kilombero Sugar Company

2 IT Technician Job Vacancies at Kilombero Sugar Company Limited – April 2025

IT Technicians at Kilombero Sugar Company Limited – 2 Positions

Position: IT Technicians – 2 Posts
Company: Kilombero Sugar Company Limited – 2 Positions
Location: Morogoro
Working Hours: Full-time
Application Deadline: 15th April 2025

Job Overview

The successful candidate will be responsible for troubleshooting and supporting desktop systems, assisting with network issues, and ensuring smooth user desktop operation.

Specific Duties and Responsibilities

Provide first-level support to users facing technical issues with hardware, software, and network systems.
Diagnose and resolve technical problems, frequently using remote access tools.
Assist users with the setup, configuration, and use of IT equipment and software.
Log and track incidents and service requests in a ticketing system, ensuring timely resolution.
Perform routine maintenance tasks, including software updates, backups, and system monitoring.
Create and maintain documentation for common issues, solutions, and IT procedures.
Offer guidance to users on best practices and new technologies.
Ensure compliance with IT security policies and procedures, including managing user access and permissions.

Job Qualification and Experience

Diploma in Information Technology or equivalent from a recognized institution.
Minimum 6 months experience in installing and configuring various computer systems.
Knowledge of installing, configuring, and repairing computer hardware and software.
Skills in setting up, administering, and troubleshooting network resources, including routers and switches.
Ability to diagnose and resolve hardware, software, and network issues efficiently.