Exciting System Administrator Job Opportunity at Vodacom

Administrator Job Opportunity at Vodacom Tanzania

Position: System Administrator – Postpaid Billing
Company: Vodacom Tanzania
Location: Dar es Salaam

At Vodacom, we are dedicated to building a better future—one that is more connected, inclusive, and sustainable. As a vibrant global community, our human spirit, combined with cutting-edge technology, empowers us to connect people, businesses, and communities worldwide. We are driven by the desire to delight our customers and earn their loyalty, constantly innovating and embracing new challenges to achieve our goals. At Vodacom, you can truly be yourself, share inspiration, seize new opportunities, thrive, and make a real difference.

Role Purpose

As the System Administrator: Postpaid Billing, you will provide technical expertise in the delivery of Billing, Roaming Partner Relationship Management, and Subscriber Profiles Administration to Vodacom Postpaid customers. This role is crucial for the Administration and Support of post-paid customers and Roaming Partner Relationship Management (PRM) systems. You will perform tasks such as bill runs, invoice signing, bill posting to ERP, invoice extraction, roaming partner configuration and management, and TAP files administration.

Key Responsibilities

• Conduct daily checks on files collected and distributed to the PostPaid billing system, ensuring data completeness and accuracy.
• Identify, prioritize, investigate, and analyze PostPaid billing issues, monitoring them until resolution and proposing measures to prevent recurrence.
• Verify the completeness of TAP files collection and distribution, processing accuracy of TAP rates, and liaising with clearing houses on related issues.
• Ensure the accuracy of data before BillRun, perform BillRun and posting to financial systems, check invoice/statement/itemized bill layouts, and manage bill delivery through respective channels.
• Manage PostPaid and roaming tariffs, support systems development, and documentation as per design and development methodology.
• Provide user support for billing systems, maintain inter-departmental SLAs, and uphold departmental procedures.

Core Competencies, Knowledge, and Experience

• Excellent technical and analytical skills
• Strong problem-solving abilities
• Proactive in managing personal and professional growth
• Excellent communication skills and a team player
• Detail-oriented with a capacity for critical thinking and precision

Qualifications

• Bachelor’s Degree in Computer Science, Computer Engineering, or Information Technology
• 1-3 years of experience in the telecommunication or IT environment with good knowledge of mobile and fixed services
• Proficiency in Unix systems and databases (Oracle, MySQL)
• Prior experience in GSM and fixed services provisioning and billing is an added advantage

How to Apply

Interested candidates are encouraged to apply for this exciting opportunity at Vodacom Tanzania.

CLICK HERE TO APPLY.

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