CRDB Bank Vacancies Tanzania (5 Posts)
CRDB Bank Plc is an African bank and a leading Financial Services Provider in Tanzania with current presence in Tanzania and Burundi, East Africa. The Bank was established in 1996 and was listed on the Dar Es Salaam Stock exchange (DSE) in June 2009. Over the years, The Bank has grown to become the most innovative and preferred financial services partner in the region. Supported by a robust portfolio and uniquely tailored products, CRDB Bank remains the most responsive bank in the region.
The Bank offers a comprehensive range of Corporate, Retail, Business, Treasury, Premier, and wholesale microfinance services through a network of 260 branches, 551 ATMs, 18 Depository ATMs, 12 Mobile branches and 1184 Point of Sales (POS) terminals. Similarly, the bank has scores of Microfinance partners and institutions through which pertinent services are rendered to all customers. We currently have 450 Microfinance partner institutions. CRDB Bank was the first to offer Agency Banking services in Tanzania at the beginning of 2013 and we now have 3286 Fahari Huduma agents across the country. The Bank also operates through Internet and mobile banking services.
The bank is looking to hire individuals to fill new vacant positions.
Senior Specialist Corporate – Bancassurance at CRDB Bank
CRDB Bank
Dar es Salaam
DEPARTMENT OF RETAIL BANKING
Location: Tanzania Head Office
Number of openings: 1
Job Purpose
Responsible to grow and manage Corporate Bancassurance portfolio and to identified business opportunities for all lines of business within a unit ; responsible for retention thus achieving the delivery of the Business Budget as well as ensuring sustainable, profitable business operations.
Principle Responsibilities
Responsible in overseeing the daily insurance sales in the respective business unit.
Ensures compliance with organizational policies, procedures and quality standards including TIRA.
Works in close coordination with different stakeholders to develop corporate business strategy and articulate action plans to drive the focus of business towards archiving the company objectives.
Undertakes internal and external training initiatives to expand the technical skills of Underwriters across the Banks.
Responsible in ensuring all renewals are done on time and ensure maximum client retention while generating more leads and support in closing of the same.
To drive and support Zonal and Branch managements in terms of renewals and business acquisitions for Corporate Portfolio.
Validate all proposals/inquiries/quotation received directly or through the Branches for compliance.
Provides underwriting technical guidance on matters related to defining scope of cover, development of policy terms, premium finance, tenor of coverage etc. to Zone and branches in ensuring the achievement of the targets.
Analyse sales data on sales results and develop plans to address performance gaps.
Responsible for proposing and implementing cost effective solutions for the efficient and effective operations of the Bank
Find new customers and persuade existing ones to buy extra services/products (Cross and upselling).
Submission accurate, quality and timely business reports and use these to compile departmental reports for review by senior management and the Bank management in terms of Daily, Weekly and Monthly.
Gathering information from clients, assessing their insurance needs and risk profile;
Building and maintaining ongoing relationships with clients including scheduling and attending meetings and understanding the nature of clients’ businesses or lives;
Researching insurance companies’ policies and negotiating with underwriters to find the most suitable insurance for clients at the best price;
Arranging specialized types of insurance cover in complex cases; this may involve preparing reports for insurance underwriters and surveyors and negotiating with insurers;
OTHER RESPONSIBILITIES:
To participate in driving the different Insurance marketing initiatives/campaigns. This will include ad hoc activities/promotions for the branches and media.
To steer the development of new products with the other departments.
Oversee the process of bidding the tenders and after sale services to corporate clients.
Qualifications Required
Bachelor’s degree in insurance/risk management/ business administration any related Business subjects from accredited higher learning institution.
Presence of Certificate in Proficiency in Insurance (COP)/ Certificate in Insurance (CII)
5 years’ experience within the Insurance Industry with the 4 years’ sales experience.
Ability to cross sale all lines of Insurance Business (General, Life, Medical and Agriculture)
Self-starter & Resilient
Expertise in medical and general Insurance business
Excellent planning & organization skills with ability to Multitask .
Excellent Interpersonal & communication skills both written and verbal.
CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.
It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.
Only Shortlisted Candidates will be Contacted.
Deadline: 2024-07-03
Employment Terms: PERMANENT
Data Scientist at CRDB Bank
CRDB Bank
Dar es Salaam
Data Scientist
Department” EXECUTIVE
Location: Tanzania Head Office
Number of openings: 1
Job Purpose
Responsible for combining expertise in statistical analysis, programming, and domain knowledge to extract valuable insights and solve complex problems using data-driven approaches.
Principle Responsibilities
Data Exploration and Preparation: Responsible for understanding the available data and performing exploratory data analysis (EDA). Assess data quality, handle missing values, outliers, and transform raw data into a format suitable for analysis.
Statistical Analysis and Modelling: Employing statistical techniques to identify patterns, relationships, and trends within the data. Build predictive and prescriptive models, such as regression, classification, clustering, time series, and optimization models, to make informed decisions and generate actionable insights.
Machine Learning and AI: Applying machine learning algorithms and artificial intelligence techniques to train models that can automatically learn from data, make predictions, and classify information. Select appropriate algorithms, perform model training, optimization, and evaluation to ensure accurate results.
Feature Engineering and Selection: Engineer relevant features from the available data, which enhance model performance. Identify the most informative features and employ techniques like dimensionality reduction to eliminate irrelevant or redundant variables.
Data Visualization and Communication: Create visual representations of data, such as graphs, charts, and interactive dashboards, to communicate findings effectively to stakeholders. Explain complex technical concepts in a clear and concise manner to facilitate decision-making.
Collaboration and Domain Expertise: Collaborate with cross-functional teams, including business analysts, engineers, and domain experts, to understand the context and requirements of the analytics projects. Incorporate domain knowledge into the analysis and ensure that the results align with business goals.
Model Deployment and Monitoring: Deploy models into production systems, integrating them with existing software or infrastructure. Monitor model performance, track key metrics, and implement strategies to retrain or update models when necessary to maintain accuracy and relevance.
Data Privacy and Ethical Considerations: Adhere to ethical guidelines and ensure compliance with data privacy regulations. Handle sensitive information responsibly and implement safeguards to protect data privacy and security.
Continuous Learning and Innovation: Stay up to date with the latest advancements in data science, machine learning, and analytics. Explore new techniques, tools, and methodologies to improve skills and contribute to the innovation and growth of the advanced analytics unit.
Qualifications Required
A bachelor’s degree in a relevant field such data science, statistics, machine learning, computer science, mathematics, or a related field.
Proficiency in programming languages like Python or R
Familiarity with popular data science tools and libraries such as Jupyter Notebook, Pandas, NumPy, scikit-learn, TensorFlow, or PyTorch
Familiarity with libraries like Matplotlib, ggplot, or Tableau
Experienced using Azure ML, AWS, H2O, and other cloud-based solutions.
Strong knowledge of statistics, probability theory, and mathematical concepts is crucial.
Skills in hypothesis testing, regression analysis, experimental design, and statistical modelling.
Proficiency in programming languages such as Python or R. Additionally, knowledge of tools like Jupyter Notebook, Pandas, NumPy, and scikit-learn is beneficial.
Machine Learning and AI.
Data Wrangling and Visualization
Domain Knowledge
Problem-Solving and Critical Thinking
Communication and Storytelling
Big Data and Distributed Computing
Experimental Design and A/B Testing
CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.
It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.
Only Shortlisted Candidates will be Contacted.
Deadline: 2024-07-05
Employment Terms: PERMANENT
Position: Zonal Business Support – Coastal Zone
Location: Coastal Zone
Number of openings: 01
Job Purpose
The purpose of the role is to be accountable for providing professional, accurate and prompt support to branches’ business growth in lines of new customer onboarding and Digital platform expansion by ensuring productivity standards are attained or exceeded by fully supporting the sales activities of branches. The role is also responsible for Zone market analysis, both product lines and the overall profitability of Zone business branch-wise. In addition, Zone business support is responsible for developing and monitoring data quality metrics and ensuring business data and reporting needs are met on time. Develop, analyze, and present Zone performance and advice areas that require improvements. The end goal is to provide support to Zone and branch-based sales activities together with financial analysis and performance monitoring. Zonal Business Support should also drive fresh initiatives for budget and financial planning.
Job Purpose
- The purpose of the role is to be accountable for providing professional, accurate and prompt support to branches’ business growth in lines of new customer onboarding and Digital platform expansion by ensuring productivity standards are attained or exceeded by fully supporting the sales activities of branches.
- The role is also responsible for Zone market analysis, both product lines and the overall profitability of Zone business branch-wise. In addition, Zone business support is responsible for developing and monitoring data quality metrics and ensuring business data and reporting needs are met on time.
- Develop, analyze, and present Zone performance and advice areas that require improvements.
- The end goal is to provide support to Zone and branch-based sales activities together with financial analysis and performance monitoring.
- Zonal Business Support should also drive fresh initiatives for budget and financial planning.
Principle Responsibilities
- Responsible for branch performance review through data analysis against Zone sales targets and annual budget.
- Present data review to Zone managers and other Zone leaders by clearly showing performance and suggesting areas of improvement.
- Responsible for business forecasting and budget analysis working in developing proposed Zone and branch budget, participating in positively defending the budget and accepting constructive improvement required.
- Support branches to grow Digital Channels (Internet Banking, Sim banking, Credit cards and Debit cards) accurately and efficiently to meet their targets.
- Work Closely with the Value chain unit to Maximize Zone business through the Value chain Model.
- Prepare forums, meetings, campaigns, and Roadshows across the Zone to cross-sell different bank products and their benefit to customers and non-customers.
- Support Zone new clients’ on-boarding process (accounts) through all platforms and ensure they are activeness is maintained.
- Make sure branches are on-boarding clients with proper segmentation for maximum NFI resulting from accounts monthly fees and withdrawal charges.
- Prioritize and organize all tasks from Head office units with no relationship managers based in the zonal office and make sure they get full support.
- Assist in training new incumbents and/or temporary staff bank products and services to ensure transfer of knowledge and consistency in processing.
- Identify challenges in our internal process and in the market that affect our Wallet share growth and recommend changes to support continuous improvement, cost containment and client satisfaction.
- Perform any other duties as assigned by the Zone manager.
Qualifications Required
- Degree in business-related or its equivalent
- Any course in business analytics and data management will be an added advantage.
- At least 3 years in business performance analytics
- At least 2 years in branch operations.
- Business and data management
- Good reporting skills
- Good presentation skills
- Bank Products Knowledge
- Excellent communication and presentation skills
- Data management
- Adaptability
- Teamwork
- Building positive working relationships and team player.
- Good communicator.
- Innovative and good planner/organizer
CRDB Bank Plc is dedicated to upholding ESG principles and seeks applicants who share this commitment. The bank promotes an inclusive workplace, encouraging applications from women and individuals with disabilities.
It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.
Only Shortlisted Candidates will be Contacted.
Deadline: 2024-06-23
Employment Terms: PERMANENTS
How to Apply:
IT Support Officer Vacancies at CRDB Bank
Position: IT SUPPORT OFFICER
Department: DEPARTMENT OF ICT
Location: Tanzania Head Office
Number of openings: 2
Job Purpose
Responsible for support and maintenance of Core Banking System applications and provide instant support to users and third parties to ensure systems availability in supporting banking operations. The Officer will also support user acceptance testing, system changes deployments and system health checks to ensure optimal performances.
Principle Responsibilities
- Effectively manage Core Banking systems administration such as FBE, Teller Portal, Hunting Portal and SMS Service.
- Monitoring, integrations and provide 1st level support to internal customers for all Digital Channels and peripheral systems.
- Participate and or support initiatives or projects which involves or integrates with Core Banking Systems.
- Provide 24 hour on call support and day-to-day support of these systems.
- Review updates, test and implement changes and/or enhancements in compliance with the Change Management Policy.
- Participating in integration testing projects with third parties
- Responsible for initial tickets, emails assessment, assignment to L2 engineers, prioritization and following up for resolution of all the issues raised to ICT by internal and external customers, third parties and partners.
- Perform service requests in relational to Access Management tasks (creation of new user IDs, assign access rights to users, resetting users’ passwords, activating user IDs, disabling user IDs, etc) in accordance with relevant Access Management processes in line with SLAs.
- Provide timely response to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams and stakeholders (internal and external) with respect to service performance and availability, including Branches, Business units, Aggregators, MNOs, third parties, who are linked to the Bank’s payment systems among others.
- Work with internal and external technical and service teams to create and/or update knowledge base articles.
- Monitor and providing report daily, weekly and monthly on components and services availability, capacity, and performance metrics, including trends analysis.
- Perform any other duty as assigned by the Manager/Supervisor.
- Effectively manage Core Banking systems administration such as FBE, Teller Portal, Hunting Portal and SMS Service.
- Monitoring, integrations and provide 1st level support to internal customers for all Digital Channels and peripheral systems.
- Participate and or support initiatives or projects which involves or integrates with Core Banking Systems.
- Provide 24 hour on call support and day-to-day support of these systems.
- Review updates, test and implement changes and/or enhancements in compliance with the Change Management Policy.
- Participating in integration testing projects with third parties
- Responsible for initial tickets, emails assessment, assignment to L2 engineers, prioritization and following up for resolution of all the issues raised to ICT by internal and external customers, third parties and partners.
- Perform service requests in relational to Access Management tasks (creation of new user IDs, assign access rights to users, resetting users’ passwords, activating user IDs, disabling user IDs, etc) in accordance with relevant Access Management processes in line with SLAs.
- Provide timely response to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams and stakeholders (internal and external) with respect to service performance and availability, including Branches, Business units, Aggregators, MNOs, third parties, who are linked to the Bank’s payment systems among others.
- Work with internal and external technical and service teams to create and/or update knowledge base articles.
- Monitor and providing report daily, weekly and monthly on components and services availability, capacity and performance metrics, including trends analysis.
- Perform any other duty as assigned by the Manager/Supervisor.
Qualifications Required
- Bachelor’s Degree in Computer Science, Information Technology, or their equivalent from an accredited institution.
- At least 1- year experience working in IT environment will be an added advantage
- Basic knowledge in Networking (OSI network layers, TCP/IP) & ITIL.
- Basic Knowledge in database and programming.
- Experience on system testing and monitoring.
- Excellence in interpersonal, communication and team skills
- Strong rapport and relationship building skills
- Good level of business awareness and problem solving
- Courtesy and customer focused attitude
- Team player with a high level of Integrity
CRDB Bank Plc is dedicated to upholding ESG principles and seeks applicants who share this commitment. The bank promotes an inclusive workplace, encouraging applications from women and individuals with disabilities.
It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices
Only Shortlisted Candidates will be Contacted.
Deadline: 2024-06-18
Employment Terms: CONTRACT
Contract Duration: 1 YEAR
Romann Fitz
Welcome to my blog! I'm Romann, and I started this blog in 2023. Here, you'll find the latest updates on education, university admissions, job vacancies, and internships in Tanzania.
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